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Judith Lee discusses how email has changed the way we communicate and has made it easier to write and send letters. She also goes on to say how email has also changed the level of formality of the way we communicate when it comes to letters. She discusses how we have evolved to writing the way we would talk to each other. This could be looked at as both positive and negative. She says that the “memo” has become the new formal letter when communication with in organizations. Within a memo includes the to, the from, and the subject line, along with the body or the note part. This way it is to the point and quicker, the reason email was created in the first place.